Hearing Aid Home Visit in Rohini: Mrs. Mehta’s Signia 2AX Story

She leaned in. At the office, at get-togethers with friends, she tilted forward and tried to catch the words. “I would bend like this and try to listen, what are they saying?” Nobody noticed. Or nobody wanted to.

Mrs. Phushpinder Mehta, a 76-year-old retired bank manager from Oriental Bank of Commerce, kept mentioning it at home. Her husband and children brushed it off. “No, no, this is your illusion. Nothing is wrong with you. Everything is fine.” Then came the kirtan and the satsang. People discussed things around her, and she couldn’t follow. The phone was worse. “I used to tell my daughter, you listen, please. I can’t understand what they are saying.”

So she made a call of her own. She asked her husband to take her to an audiologist. Her daughter, who researches everything, searched for Ear Solutions nearby and found the Shalimar Bagh team and Mr. Arnav Bhatia. Mrs. Mehta mentioned that moving around was difficult for her. His reply was simple: he would come himself. “Don’t worry.”

And he did. Arnav arrived with his computer and checked how much hearing loss she had. He told her the number, then told her something else. The longer she delayed, the more the loss would grow. Then he put a hearing aid on her and asked, “Now see, can you hear?” Her answer: “Yes, now I can.” He had shown her the difference, in her own living room. She remembers the visit as professional and, in her words, “family type.” As far as she recalls, no charges were taken for it. Her daughter handled the finer details with him while she stayed in the background. The hearing aid she chose was a Signia 2AX.

Three years on, the phone is no longer a problem. “Now I can listen to the telephone, my life has become easy.” There was a time she felt like “a dumbo.” People were talking and she had no idea what about. Now she hears them. “I was very much impressed. I enjoy my life more.” As for Arnav, “He is like my son. Whenever I call, he always comes to my door.” In three years she hasn’t had to visit the clinic once. Everything got solved from home. Her rating: “5 out of 5.”